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Meet the HBC Team

Steve Hankins

Managing Director

Before joining HBC as Managing Director in October 2009, Steve's varied career spanned the automotive and insurance industries. Steve qualified as a motor vehicle technician in 1982 and progressed to the role of Service Manager at a successful VW/Audi franchised dealership group. Since 1994 Steve held numerous Managerial roles at BGL Group included Engineering Manager, Associate Director for supplier management, and Associate Director for ACM ULR with responsibility for vehicle repair and total loss.

Jay Patel

Financial Director

Jay joined HBC as our Finance Director in January 2018. Jay’s previous experience included working in the aerospace and defence sector for a company that makes parts for civilian and military aircraft, Jay brings with him a wealth of financial knowledge and expertise. His career has so far spanned 34 years in the manufacturing, service and distribution sectors, during which time he has worked in Australia and held many senior roles, including CFO at a quoted Plc.

Jim Chatten

Commercial Director

Jim’s career in the Insurance industry started with Paladin Motor Policies and progressed into claims management of niche underwriting for Red Star. Jim has worked on many projects including the acquisition and merger of Barbican, Beacon, Mitre, HGP Motor Policies and Dominican Insurance. In 1999 He formed the development of the newly created Liberty Motor Policies claims department. Jim continues to establish strong relationships with existing and new clients to ensure that HBC provide full support through the claims process.

Geoff Riebold

Director of Business Intelligence

Before joining HBC, Geoff had a varied IT career spanning from Robotics programming to Business analysis. His previous experience spanned various organisations including Marks & Spencer, the Post Office & various Government departments. Geoff joined HBC in 1993 as a consultant and was initially asked to design and introduce the first IT systems to the company, following this Geoff became HBC's IT Director. He has been instrumental to the introduction of technology to every sector enabling HBC to become the first UK salvage business to have online auctions.

Amanda Trevor

Director of Human Resources

Amanda joined the Company in 2016 as Director of HR and provides a supporting role to HBC and other UK sites. CIPD Qualified and over 20 years’ experience in senior and executive HR roles ranging from blue chip corporates such as Toshiba and Nestle (General Mills) to growing SME and medium enterprises where she gained extensive knowledge in all aspects of HR, health and safety, change management and acquisition projects.

Sara Quinn

Associate CIPD - HR Manager

Sara joined HBC in June 2018. With over 20 years of HR experience, Sara has worked as a HR Manager for organisations including, Essex Police, Ford Motor Company, AVL Powertrain UK and Sodexo. These varied roles and organisations have allowed Sara to gain significant experience encompassing all corners of the HR spectrum, working at multiple sites across the UK.

Bryan Sarll

Contact Centre Manager

Bryan joined HBC in April 2015 having previously worked as an Operations Manager for a major outsourcer in the Lloyds of London Insurance market where he completed both his Six Sigma Yellow Belt training achieving his Cert CII qualification. He has over 25 years experience managing teams in call centres across Financial Services. Bryan has always been keen to develop and revise existing processes to improve efficiency and customer service throughout his career.

Nicola Marshall

Financial Controller

Nicola joined HBC in 2003 as a Management Accountant and following a promotion, took on the responsibility for the Finance Team as the Company's Financial Controller. She has held a number of senior finance roles in a number of industries having worked for Capita PLC as a Management Accountant and for Transamerica as Country Accountant.

Jon Porter

Information Systems Manager

Jon has been with HBC for 15 years, working in a number of key IT roles before being appointed information systems manager in 2016. Jon was part of the team that implemented HBC's ISMS (information security management system) and ISO27001 certification in 2007 and has continued to maintain and improved the ISMS ever since. Jon has also overseen and managed a number key IT infrastructure and web development projects including those for HBC's Launchpad and auction platforms.

Matthew Hoiles

UK Transport & Compliance Manager

Prior to undertaking his current role as UK Transport & Fleet Compliance Manager Matthew joined HBC as assistant transport manager in 2014, within six months Matthew was promoted to transport manager of the south before taking on the responsibility of the whole fleet of transporters in 2017. Prior to this Matthews career spanned both the automotive and transport industries with him training as a motor mechanic and undertaking various roles in the transport sector.

Lesley Murray

Regional Manager – North

For many years Lesley was instrumental in running her family business and moved to HBC in 1999. Lesley started at HBC working on counter sales and administration and soon progressed to Office Supervisor, she worked her way through the ranks becoming responsible for the entire Teesside site. In 2018 Lesley moved from her site Manager role and is now our Regional Manager for the North of the UK.

Nigel Hillier

Regional Manager - South

Nigel joined HBC in September 2018 to take up the role of Regional Manager for the Southern half of the UK. Prior to joining HBC, Nigel worked for The Automobile Association for 20 years in a variety of operational management roles within the breakdown and recovery sector of the business. Nigel also has experience of working within a Mercedes Benz commercial vehicle dealership, and also for LEX, working within the commercial vehicle contract hire industry.

Gary Scorey

Operations Manager - Canvey Island

Gary started with HBC in 1989 as a collection/delivery driver which initially specialised in continental repatriation. He re-joined HBC in 1992 as a Heavy goods vehicle mechanic and part of a team maintaining our fleet of transporters. Gary progressed to the manager of our Canvey Island operation in 2004. Gary is a motor cycle enthusiast dealing with all types of bike purchases and auction sales.

Graeme Archer

Operations Manager - Teesside

Graeme joined HBC in 2018 to take on the role of Site Manager at our busy Teesside site. Having worked within the automotive and transport industry since 1984 Graeme brings a wealth of knowledge and experience to HBC. Graeme has held in various management positions and in 1991 qualified as a Transport Manager and has worked for various companies across the automotive and salvage sector.

Daniel Smith

Operations Manager - Sandtoft

Daniel joined HBC in 2018 to take on the role of Operations Manager at our new Sandtoft site. Daniel has worked within both the vehicle auction and the franchised dealer side of the industry. Holding positions of Business Development Manager, Site Manager and Operations Manager across all sectors of vehicle re marketing Daniel brings with him a wealth experience to HBC.